Conflict Resolution & Negotiation Skill: How to succeed when so many have failed?

Rp 5,800,000

Identifying the core issues of any disagreement – some tips and tools; planning the negotiation to achieve a win-win result; the art of persuasion – getting the relevant stakeholders to meet your CSR agenda; How to achieve a negotiated result that is sustainable.

Date Duration
06 – 07 March 2024
9 AM – 3 PM
03 – 04 July 2024 9 AM – 3 PM
04 – 05 September 2024 9 AM – 3 PM

LocationMM-Sustainability Trisakti Campus

(Menara Batavia 2nd Floor, Jl. K.H. Mas Mansyur Kav. 126, Karet Tengsin, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10220) (GMaps)

Although negotiation is a natural process that will be carried out by every human being in everyday life, it will be more meaningful and useful in supporting the successful implementation of the company’s general operations. Particularly because the company is always required to be able to achieve an adequate bargaining position but by maintaining a good relationship with the business partner in order to obtain a relationship that is sustainable but equally profitable (win-win solution and position).

All levels of the company must be able to improve their negotiating skills, related to each position and position, which are integrated in the company’s strategy. Therefore we need a guidance and direction so that each company personnel is able to fully realize the matters related to negotiations, explore their ability to negotiate and integrate it with the macro strategy of the company, especially in the field of employment and positions owned.

Therefore Negotiation Skill training activities are believed to be one way to explore the internal capabilities that have been in each line of company personnel in negotiations, and direct them to be aligned with company goals.

This training is designed in the form of interactive methods with instructors. The material is a combination of studies of some thoughts, cases and philosophical views, with the actual implementation of conflict management. In general it is expected that the results of the training will be able to enrich the knowledge and skills of the ranks of employees in carrying out negotiations to support the overall success of the organization.

Workshop Material
(Will be delivered in Bahasa Indonesia)
1. Negotiations in the context of Stakeholder Engagement

2. Challenges in negotiating
3. Good negotiation techniques.
4. Negotiations for risk mitigation.

Provide skills to answer the questions below:
1. What is conflict negotiation and resolution?
2. Why do we need to negotiate?
3. When should we negotiate?
4. How do we negotiate and resolve conflicts?

Target Audience
1. CSR practitioners
2. Lecturers who are conducting Community Service activities
3. General Managers
4. Community Relations Managers
5. Community Development Managers
6. Public Relations Managers
7. Other practitioners who are interested in effectiveness of monitoring community projects or any other project

Dr. Maria Ariesta Utha, S.E., M.M. 
Maria Utha has more than 10 years research and consulting experience in projects with the field of Corporate Social Responsibility (CSR) and Higher Education Sectors. She is a Permanent Lecturer in Master Degree with spezialitation Sustainability and Community Entrepreneurship. Maria Utha completed her Doctoral Degree in Sustainable Development Doctoral Program at Trisakti University. She has expertise in Environmental Economics, Sustainability & Community Entrepreneurship Management, Quantitative and Qualitative Research Methods, Data Processing using various statistical tools.

Rio Zakarias Widyandaru, S.T., M.M. Sustainability
Rio is a graduate of Cum-Laude MM-Sustainability at Trisakti University who is the Sustainability Manager at CECT. Having expertise as a Senior Researcher and CSR consultant at CECT for many companies in the areas of Business Social Mapping, Designing Community Development programs, ComDev Assistance, CSR Program Implementation, SROI (Social Return on Investment), CSR Monitoring & Evaluation Programs, CSR Communication, Sustainability Reporting, Social Enterprise and others.

Two (2) day workshop: IDR 5.800.000

Hotel near training location:
Sotis Residence Hotel Pejompongan (), 5min. drive.
Holiday Inn Express Wahid Hasyim (), 10min. drive.

For further information, please contact:
Telephone/Fax  : 021-5793-0116 
Phone               : 0813-8262-2221
Email                :

Conflict Resolution & Negotiation Skill: How to succeed when so many have failed?
Rp 5,800,000
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